We reserve the right to refuse boarding at drop off to pets with signs of illness, injury, contagious skin conditions, out of date vaccination records, aggression and/or medical conditions that should be managed by a veterinarian's care.

• We will need a copy of your pet's current Rabies, DHPP and Bordetella vaccinations. (There are several versions of the DHPP. It may appear as a similar acronym on the documentation provided by the veterinarian.)

Titer results showing acceptable immunity for Rabies and Parvo are accepted.

The Canine Influenza (CIV) vaccination for both H3N2 & H3N8 strains is recommended, especially for geriatric or "flat nose" (brachycephalic) breeds. It is fairly new problem in Alabama and vaccination is the best prevention. Please contact your veterinarian for more details.

Vaccination information may be uploaded using the link below or sent using the email address: INFO@MontevalloDoghouse.com.

It is best for the owner to contact the veterinarian for records. Some animal clinics no longer release vaccination records without the written consent of the owner.

New male dog guests more than a year old will need to be neutered.

Clients that have visited prior January 1, 2023 are waived.

A letter from the veterinarian or breeder's contract will be accepted for exemption if the dog needs to remain intact due to a medical condition, delay for growth, or contract requirements.

Pets should be six months of age to board.

This assures their immune system is fully developed and they be less stressed when away from home.

As dogs become older, they become more confused with new schedules and surroundings. Because of this, we no longer board new dog guests more than twelve-years old.

If we have been fortunate enough to see your pet through the years and they are over twelve-years old, we will do our best to keep them as comfortable as possible.

If we have not seen your pet within two years, and they are now over twelve years old, we will no longer be able to keep them as a guest.

For Dogs, we are happy to administer supplements, sprays, ointments and prescribed medications. (For information regarding sedatives, please scroll to SEDATIVES section.) There is not a charge for providing medication. Please bring the original prescription containers with dosage instructions if providing a pill box. This will help should your trip be delayed and provides us with the prescribing veterinarians information if needed. ~~WE DO NOT PROVIDE INJECTIONS~~

If your pet has a strange skin condition that could appear to be contagious, please bring a note from the vet stating it is not or is no longer contagious. We reserve the right to refuse guests with conditions that appear contagious at check-in.

Please be certain pets are up to date on flea and tick preventative. If fleas and/or ticks are found on your pet during their stay, a spot on treatment will be applied for a fee.

We will not provide prescription sedatives to pets unless it is brought by the owner and prescribed by a veterinarian. Medication will only be provided to the name of the pet on the label. Sedatives need to be kept in the original container from the prescribing veterinarian.

If you would like your pet to receive a type of CBD, please provide instructions regarding when and how you would like them used.

If you are dropping your pet off sedated for the car ride, please let us know. Some sedatives have withdrawal and we need to be aware if a strange behavior is a problem or merely withdrawal.

We do not recommend sedating a pet just for boarding purposes if they are not normally needed in their day to day activities.

WE NO LONGER ACCEPT HUMAN AGGRESSIVE DOGS.

If a pet's behavior is in doubt, please take them to a trainer that specializes in aggression.

If a dog displays behavior that we perceive could cause injury, they will be unable to leave their room for activities. (We will NOT deduct the cost of lost activity time from the stay.)

Should a dog's aggression be so severe it appears the dog could injure themself or damage property while contained, we will call and expect the pet to be picked up as soon as possible. There will be a $100 handling fee for each day after the owner is called that the pet remains at the facility and the owner will be responsible for all damages thereafter.

If we are unable to contact the owner and/or the emergency contact cannot pickup or assist, a $100 per day special handling fee will be included for the entire stay as well as all damages.

If your pet must be muzzled to be dropped off for their stay, we will be unable to board your pet.

Guests that display and/or attempt aggressive, dangerous behavior need extra caution and handling. We do not mix dogs from other families, but if your dog is prone to biting (people or dogs) under certain circumstances, please let us know in the Pet Boarding Paperwork to prevent them (and us) from being fearful or distressed. The information will help us prevent a biting incident from occurring. We try to be sensitive to the demeanor of our guests and will do our best to make them as comfortable as possible. If their problem is severe, we may be unable to provide them their activity time. In the worst case, they may need to stay in their room the entire stay. If a staff member is bitten, an aggressive surcharge will be applied ($100).