Pet Boarding Reservations



Reservations can be requested anytime using the "Create Reservation" button. A non-refundable deposit is needed to create a reservation.



Reservation Confirmations

If a reservation confirmation has not been received within 48 hours of sending the reservation request, please give us a call.

If a reservation confirmation has not been received, the reservation may not have been saved.


Reservation Deposits

A non-refundable deposit is requested for each reservation based on the reservation's details. This deposit is deducted from the cost of the stay at checkout.





Reservation Policies



Cancellations

Sometimes plans change. If it a reservation needs to be cancelled, please let us know as soon as possible. If the dates scheduled can be filled, the deposit will be credited and deducted from the checkout of the next scheduled stay. Please use email to cancel reservations if possible. We will send a cancellation confirmation when a reservation cancellation is received. If a reservation is not cancelled, and no one shows on the check-in date, the full cost of the reservation will be charged to the account.


Reservation Date Changes

Check-Outs

We understand the things happen when traveling. Sometimes it is necessary to return from a trip earlier than expected. Please let us know if a reservation check-out date has changed or the pets will be picked up earlier than planned. We currently forgive up to two nights from a scheduled reservation without charge for early return. If returning earlier than two scheduled nights, we will need to charge for the remaining nights not used. If we are able to fill the remaining dates that were not used, we will not charge for them.

Check-Ins

If the check-in date needs to be changed to a later scheduled date, please provide more than forty-eight hours notice. With less than a forty-eight hour notice, will need we will need to charge for the nights originally scheduled.




Pet Boarding Paperwork



Pet Registration Form



The Pet Boarding Registration form provides instructions and contact information that we may properly care for your pet. The Pet Registration form can be completed and sent using the button below.


SUBMIT PET BOARDING REGISTRATION FORM

Vaccination Documents



Dogs will need a copy of their current Rabies, Parvo (DHLPP) and Bordetella (canine/kennel cough). We also accept titer test results approved by your preferred veterinarian.

The Canine Influenza vaccine (for both the H3N2 and H3N8) is recommended. Flat faced (brachycephalic) and elderly dogs are most at risk for complications. Canine Influenza is becoming more common in Alabama, and since it is an airborne disease, vaccination is the best prevention.

Cats will need a copy of their current Rabies, Leukemia and FVRCP.

Vaccination records can be sent using the submit button below, or sent as an email attachment to: INFO@MontevalloDoghouse.com.


SUBMIT VACCINATION DOCUMENTS

Dog Boarding Policies



Pre-existing Conditions



We reserve the right to refuse boarding at drop off if pets show signs of illness, injury, contagious skin conditions, fleas/ticks or recent signs of infestation, out of date vaccination records, medical conditions that should be managed by a veterinarian's care or aggression.



Vaccinations



We will need a copy of your pet's current Rabies, DHPP and Bordetella vaccinations. (There are several versions of the DHPP. It may appear as a similar acronym on the documentation provided by the veterinarian.)

Titer results showing acceptable immunity for Rabies and Parvo are accepted.


The Canine Influenza (CIV) vaccination for both H3N2 & H3N8 strains is recommended, especially for geriatric or "flat nose" (brachycephalic) breeds. It is fairly new problem in Alabama and vaccination is the best prevention. Please contact your veterinarian for more details.


Vaccination information may be uploaded using the link below or sent using the email address: INFO@MontevalloDoghouse.com.


It is best for the owner to contact the veterinarian for records. Some animal clinics no longer release vaccination records without the written consent of the owner.





Medications and Supplements



For Dogs, we are happy to administer supplements, sprays, ointments and prescribed medications. (For information regarding sedatives, please scroll to SEDATIVES section.) There is not a charge for providing medication. Please bring the original prescription containers with dosage instructions if providing a pill box. This will help should your trip be delayed and provides us with the prescribing veterinarians information if needed. ~~WE DO NOT PROVIDE INJECTIONS~~



Sedatives



If you are dropping your pet off sedated for the car ride, please let us know. Some sedatives have withdrawal and we need to be aware if a strange behavior is a problem or merely withdrawal.


We do not recommend sedating a pet just for boarding purposes if they are not normally needed for their day to day activities.


We will provide prescription sedatives brought by the owner and prescribed by a veterinarian. Medication will only be provided to the name of the pet on the label. Please keep sedatives in the original container from the prescribing veterinarian.


If you would like your pet to receive a type of CBD, please provide instructions regarding when and how you would like them used. We do not considered this prescription medication.



Age Maximum



As dogs become older, they become more confused with new schedules and surroundings. Because of this, we no longer board new dog guests more than twelve-years old or dog guests we have not seen in over two years that are now over twelve-years old.


If we have been fortunate enough to see your pet through the years and they are over twelve-years old, we will do our best to keep them as comfortable as possible. If a geriatric pet shows signs they are no longer comfortable in a boarding environment, we will let you know they may need another alternative for boarding for their next stay. (Please note, pet need to be under their own mobility to board.)



Age Minimum



Pets should be six months of age to board.

This assures their immune system is fully developed. They will also be less stressed and more comfortable adapting to environments outside their home.



Neuter Policy



New male dog guests more than a year old will need to be neutered.

Clients that have visited prior January 1, 2023 are waived.

A letter from the veterinarian or breeder's contract will be accepted for exemption if the dog needs to remain intact due to a medical condition, delay for growth, or contract requirements.



Skin Conditions



If your pet has a strange skin condition that could appear contagious, please bring a note from the vet stating it is not or is no longer contagious. We reserve the right to refuse guests with conditions that appear contagious at check-in.



Fleas and Ticks



Please be certain pets are up to date on flea and tick preventative. If fleas and/or ticks are found on your pet during their stay, a spot on treatment will be provided for an additional charge.





Aggression



We No Longer Accept Human Aggressive Dogs.


If your pet must be muzzled to be dropped off for their stay, we will be unable to board your pet.







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Montevallo Doghouse +Cats, LLC



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